Wednesday, January 26, 2011
Excuses in Business
Excuses do not make good business sense. There is a difference between a reason and an excuse. Many poor leaders use excuses to get out of tough situations. Even worse, they accept excuses because they have set the example of giving them out. They do not understand the difference between reason and excuse.
A reason is....the why with facts and a follow up plan.
An excuse is....the why with emotions and lacks confidence.
How do you fix this?
1-build action plans with specific measurable steps that are assigned to specific people
2-Admission of mistakes...they happen, people are people, not perfect. Admitting the mistake and moving on creates a more open and creative environment.
3- take time to Revise strategy, it may be what is needed to create a better product.
4-focus on Moving forward by bringing everyone along, ensuring that it all make sense to everyone involved. Take time asking and answering questions to obtain understanding.
In a nutshell, a good leader can build accomplishment by keeping focused on the vision that is grounded in culture-based values. If everyone is on the same page, with the same principles for guidance, the excuses go away quickly.