Wednesday, July 6, 2011

The Big Rollback

The big rollback...not really poor leadership, but could have been.

Morale is at an all time low I am told, due to the economy. This leader is beside themselves trying to figure out how to fix it. They want surveys, 360degree surveys, benchmarks for the industry, roundtable discussions with other industry leaders to see if they are experiencing the same thing. It's sheer madness he says, they cannot get out of the funk.

So, here comes the coach. My first question is....what is your mood? What is your attitude? Are you perpetuating the ' poor me' or are you pushing past it and asking...why not me? What can I do about it? What can I change?

The leader paused for a moment...well, longer than a moment, for which I give him great credit....and then he one has ever asked me that before. No one has challenged me to change my perspective instead of finding excuses for the perspective I have.

I could not tell at the moment if he was happy or grateful for the challenge or not. Time will tell if he picks it up and moves forward with it. By the end of our session he was willing to consider that he could be the game changer by moving forward instead of looking for excuses for everyone.

What could have turned into a complete business debacle ( a poor leadership adventure spiralling out of control) turned into a good coaching session, where my client learned a skill to take back to his team.

Changing perspectives is not easy, sometimes you need the prompt.

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